Politique de confidentialité

1. Le Champ d'application

Cette politique décrit les données personnelles que la Société collecte auprès des personnes physiques, ainsi que la manière dont elle les traite, les partage avec des tiers et en sécurise le traitement.

Cette politique couvre les informations relatives à toute personne physique identifiée ou identifiable. Est considérée comme identifiable toute personne pouvant être reconnue directement, ou indirectement par le biais d'informations complémentaires que nous détenons ou auxquelles nous avons accès.

1.3 Dans le cadre de la Politique, le « traitement » désigne toute opération impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, structuration et stockage.

Our services are intended for adults only. We do not knowingly collect information from individuals under the age of 18, nor do we permit them to use our services. If we become aware that such information has been collected, we will delete it promptly.

2. Quelles données personnelles détenons-nous à votre sujet

2.1 Lorsque vous accédez à nos services et canaux, ou visitez notre site web, nous collectons des Données Personnelles. Dans certaines situations, nous pouvons vous demander de nous les fournir.

In other cases, we collect your personal data by analysing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. In some circumstances, choosing not to do so may prevent us from delivering the Services or from granting you access to the website.

4. Quelles données personnelles nous collectons

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: all personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

Vos données personnelles sont traitées par la société aux fins décrites dans la présente section, conformément à la base juridique applicable.

For details on the processing carried out to safeguard legitimate interests, please contact us by email.

5.4 Voici les raisons et fondements juridiques pour lesquels nous pouvons utiliser les informations que vous nous fournissez :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage, IP address information, and user experience analytics.

You may also request that we transfer certain personal data to third-party trading platforms. In such cases, we will share the personal data you have provided with those platforms. Your personal data will then be subject to their privacy policies. Please note that your personal data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and optimise the products and services offered to its clients.

6.4 Lorsque cela est nécessaire pour protéger les droits ou les actifs de tiers, la Société est autorisée à divulguer des Données Personnelles aux autorités réglementaires, locales ou à d'autres autorités officielles compétentes.

We may also share your Personal Data with potential investors, acquirers, or lenders to the Company or any other group company in connection with such a transaction — including the transfer or sale of Company or group company assets — or in connection with a merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar technologies.

Cookies are small text files placed on your device each time you visit the website. They are used to collect information about your preferences and browsing habits in order to improve your experience, remember your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.

Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and enable you to revisit the site seamlessly.

7.5 Please note that some or all website features may not function as expected in this case.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Conservation des données personnelles

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the personal data we hold to ensure it is no longer needed.

9. Virements internationaux

Vos informations personnelles peuvent être transférées vers d'autres pays, y compris vers des pays tiers ou des organisations internationales. La Société prend toutes les mesures nécessaires pour protéger vos données personnelles et garantir que vous pouvez exercer vos droits et accéder à des voies de recours juridiques effectives.

9.3 The Company can provide information about the security measures it applies to protect your Personal Data transferred to third countries or international organisations. To request this information, email: support@plainefondivo.com

10. Sécurité des données personnelles

10.1 We have put in place appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. We are not liable for any immaterial, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of personal data you transmit to us online.

11. Hyperliens vers des sites web tiers

Le site web contient des liens vers des sites et applications tiers. Ces sites et applications ne sont pas sous la supervision de la Société, et nous ne sommes pas responsables de la collecte ou du traitement des Données Personnelles qu'ils effectuent. La présente Politique ne s'applique pas aux actions réalisées par l'intermédiaire de ces sites ou applications.

When accessing third-party websites or applications, we recommend reading their privacy policies before proceeding. Exercise caution when sharing any personal data with those platforms.

12. Modifications de la présente politique

Cette Politique peut être modifiée à tout moment. En cas de modification, nous vous en informerons en publiant la version mise à jour sur notre site web.

12.2 Lorsque des modifications importantes sont apportées à la présente Politique, nous nous efforcerons de vous en informer par les moyens appropriés et publierons une annonce sur notre site web.

12.3 Unless otherwise explicitly stated, any changes take effect upon publication of the revised Policy.

13. Vos droits

13.1 Vous avez le droit de nous demander de vérifier l'exactitude de vos données personnelles, d'en corriger les erreurs et de supprimer toute donnée personnelle dont nous n'avons pas besoin. Vous pouvez également limiter les types de traitement auxquels vos données personnelles sont soumises.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Droits d'accès Vous pouvez demander à vérifier l'exactitude des Données Personnelles vous concernant et, le cas échéant, y accéder. La Société fournira une copie électronique des Données Personnelles actuellement traitées. Des frais raisonnables pourront être facturés pour toute copie supplémentaire. Si vous en faites la demande, les données vous seront communiquées sous format électronique. Le droit d'accès ne peut porter atteinte aux droits et libertés d'autrui. Si une demande est susceptible de compromettre les droits ou libertés d'une tierce personne, la Société peut la refuser ou en limiter la portée.

13.4 Right of Rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and no legal basis for processing exists; (c) You object, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation to which the company is subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of Processing If you have doubts about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is in place, your Personal Data may only be retained with your consent, or to establish, exercise, or defend legal rights, to protect the rights of another natural person, or where there is a substantial public interest ground within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to access the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of others.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including any profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defence of legal claims, we may continue that processing. With regard to direct marketing, you have the right to object at any time to the processing of your personal data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the competent supervisory authority. You may contact a supervisory authority established by an EU Member State to protect the fundamental rights of natural persons in relation to the processing of Personal Data within the European Union. EU and Member State law may limit the rights regarding your Personal Data described in this section 13.

Conformément aux droits énoncés à la section 13 du présent accord, nous traiterons votre demande dans un délai d'un mois à compter de sa réception. Si la nature ou le volume des demandes le justifie, ce délai peut être prolongé jusqu'à deux mois. Le cas échéant, nous vous informerons de cette prolongation et de ses motifs dans le mois suivant la réception de votre demande.

13.11 À moins que cela ne soit contraire aux dispositions de l'article 13 de la loi, les informations demandées dans le cadre de vos droits au titre de l'article 13 vous seront communiquées gratuitement. Si la demande n'est pas justifiée ou est excessive, notamment en cas de demandes répétées, nous pouvons facturer un montant raisonnable pour couvrir les frais administratifs liés à la communication des informations ou à l'exécution de la mesure demandée. Nous pouvons également refuser d'y donner suite.

If we have doubts about the identity of the person who actually submitted your request, we may ask them to provide reasonable means of verification.